SOLVED

31)Â What is the most likely reason that channel partners would agree to joint membership in a trade association? A) promote the product line B) prevent and contain conflict C) comply with federal regulations D) identify and resolve a manifest conflict E) appeal a binding resolution from a dealer council 32)Â Jared, a channel manager with T&H Enterprises, participated in a personnel exchange with a T&H channel member. Which of the following did Jared LEAST likely do during the personnel exchange? A) devise conflict resolutions B) gain valuable job training C) disclose proprietary information D) interact with his channel counterparts E) develop professional relationships in the channel 33)Â What institutionalized mechanism uses channel member representatives to establish routine, reliable channels for moving information, aid, and requests? A) cooptation B) arbitration C) dealer councils D) personnel exchanges E) trade association memberships 34)Â When using ________, conflicting parties are required by law to submit their dispute to a third party, whose decision is final and binding. A) cooptation B) mediation C) reciprocation D) voluntary arbitration E) compulsory arbitration 35)Â Which statement about mediation is most likely true? A) A third party makes a binding decision. B) The mediator engages in extensive fact finding. C) Participants typically view the overall process as fair. D) Disputing parties have very little control of the outcome. E) Settlement rates are typically very low in business settings. 36)Â In alliance channels, flexibility, information exchange, and solidarity are best known as ________. A) mutual reciprocation techniques B) conflict resolution styles C) noncoercive tactics D) relational norms E) channel domains 37)Â Which passive conflict resolution style is most likely exhibited by a channel member that agrees to anything and minimizes information exchanges? A) problem-solving B) avoidance C) competition D) accommodation E) compromise 38)Â Which conflict resolution style involves high assertiveness and low cooperativeness? A) problem-solving B) avoidance C) competition D) accommodation E) compromise 39)Â In order for economic incentives to resolve conflicts, they must be used in conjunction with ________. A) straight commissions B) vertical integration C) technological support D) effective communication E) cooptation activities 40)Â What is the most likely result of using a competition conflict resolution strategy? A) lengthening channel distribution B) improving channel solidarity C) enhancing cooperation D) increasing distrust E) lowering costs 41) As with personal relationships, conflict within a marketing channel system is undesirable and a situation that should be avoided. 42) Members of a channel characterized by functional conflict most likely work through their differences in order to improve channel performance. 43) Competing goals, differing perceptions of reality, and domain conflicts are major sources of conflict in marketing channel systems. 44) Gray marketing involves selling fake goods as branded ones. 45) Arbitration and mediation are third-party mechanisms intended to prevent and resolve co