SOLVED

11) Which of Hackman and Oldham’s five job characteristics refers to providing a worker a say in the work methods that he/she wishes to utilize? A) skill variety B) job identity C) job significance D) feedback E) autonomy 12) Which of the following terms implies an increase in responsibility and control in the vertical direction? A) job rotation B) job enrichment C) job re-design D) job enlargement E) job satisfaction 13) Which of the following statements describes job rotation? A) The job contains a larger number of similar tasks. B) The job includes some planning and control necessary for job accomplishment. C) The operator works on different shifts on a regular basis. D) The operator’s schedule is flexible. E) The operator is allowed to move, for example, from one type of CNC machine to another. 14) The difference between job enrichment and job enlargement is that: A) enlarged jobs involve vertical expansion, while enriched jobs involve horizontal expansion. B) enriched jobs enable an employee to do a number of boring jobs instead of just one. C) job enlargement is more psychologically satisfying than job enrichment. D) job enrichment is suitable for all employees, whereas job enlargement is not. E) enriched jobs involve vertical expansion, while enlarged jobs involve horizontal expansion. 15) When a worker obtains clear and timely information about his/her performance, his/her job includes which of the following characteristics? A) feedback B) skill variety C) job identity D) job significance E) autonomy 16) Which of the following is not a limitation of job expansion? A) higher capital cost B) higher wage rates C) smaller labor pool D) higher training costs E) All of the above are limitations of job expansion. 17) Management and labor share the labor cost reductions in which of these compensation schemes? A) bonus system B) quota system C) Scantron plan D) Scanlon plan E) measured day work plan 18) Which of the following statements regarding incentive systems is FALSE? A) Bonuses are often used at the executive levels. B) About half of all American manufacturing firms use productivity incentives. C) Profit-sharing systems provide some part of the profit for distribution to employees. D) The Scanlon plan is based on team productivity. E) Increasing use of cross-training has led to increasing use of knowledge-based pay systems. 19) ________ is an approach that specifies the tasks that constitute a job for an individual or a group. 20) ________ is the grouping of a variety of tasks using the same approximate skill level.