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11. When an interviewer is experienced and has high cognitive complexity, his or her interviews tend to be more: A. unstructured B. reliable C. valid D. interview dominated E. A and D 12. Attempts by interviewees to create a favourable impression by monitoring and responding to interviewer reactions is referred to as: A. cognitive management B. impression management C. leading the interview D. communication through non-verbal behaviours E. interviewee domination 13.When two or more job applicants are interviewed at the same time by one interviewer, it is referred to as a: A. group interview B. panel interview C. 2 x 1 interview D. mixed interview E. none of the above 14. An interview that uses both structured and unstructured questions is referred to as a: A. panel interview B. group interview C. mixed interview D. situational interview E. ad-hoc interview 15. Consider the following interview question. In what type of interview is the question most likely to occur? A. Behavioural description interview B. Unstructured interview C. Stress interview D. Mixed interview E. None of the above 16. Typical validity coefficients for behavioural description interviews are approximately: A. 0.20 B. 0.30 C. 0.50 D. 0.70 E. over 0.80 17. In which type of interview are situational interview questions combined with questions about job knowledge, job performance, and worker characteristics? A. Extended situational B. Comprehensive structured C. Panel structured D. Group E. Mixed 18. Computer-assisted interviews: A. produce more uniform results B. are generally not valid C. can pick up more cues about interviewees D. can result in greater workforce diversity E. C and D 19. A first step in planning job interview is to: A. develop interview questions B. review applicant profiles C. define the scope of the interview D. create a rapport with applicants E. prepare logistics for the interview day 20. Which of the following are conducted by professional agencies and include interviews with former employees and co-workers as well as police records and credit checks? A. Reference checks B. Background checks C. Field investigations D. Applicant tracking

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