SOLVED

66) Decoding a message is affected by one’s skill, attitude, knowledge, and social-cultural system. a. True b. False 67) Managers should communicate non-routine messages through channels that are high in richness. a. True b. False 68) No group can exist without communication, which is the transfer and understanding of a message between two or more people. a. True b. False 69) Face to face is the richest of all communication channels. a. True b. False 70) Memos, bulletins, and formal reports are ranked the lowest in terms of channel richness. a. True b. False 71) The feedback loop assists in the filtering process. a. True b. False 72) Selective perception refers to the sender manipulating information so that it will be seen more favourably by the receiver. a. True b. False 73) How organizations communicate with their employees plays an important role in whether the employees actually hear the message. a. True b. False 74) Research shows that executives devote many hours to responding to emails. Thus, it would be safe to conclude that for those executives who desire a lot of social contact in their jobs, a heavy reliance on electronic communication will likely lead to job dissatisfaction. a. True b. False 75) The word efficiency cannot be translated directly into Russian. This is an example of the communication barrier called a connotation. a. True b. False