31. The Progression of Job Withdrawal Theory focuses on: a. the physical and environmental factors of the workplace affecting performance. b. a set of behaviors employees develop in succession to avoid their work situation. c. the five distinct levels of needs through which human motivation may be understood. d. the various aspects of the work environment that cause satisfaction or dissatisfaction. e. the impact of management styles on employee motivation and retention. 32. John Dakota works in the sales division of a large consumer goods company. Many of his coworkers have noticed a drop in his performance over the last few months. He has been taking frequent leaves, or calling in sick as well. He recently asked his manager, Mr. Carr, to transfer him to another division of the company and has been asked to substantiate his request with reasons. Which of the following statements is true with regard to John? a. John’s physiological and safety needs are unmet. b. John’s work environment provides a lot of motivators for him. c. John is in the physical withdrawal stage. d. John’s behavior change in the recent past has gone unnoticed. e. John is disengaged and completely uninvolved in his work demands. 33. The conclusion drawn from the Hawthorne studies was that worker output increased dramatically because: a. employees were allowed to decide their break times autonomously. b. there was a high degree of micromanagement. c. employees were allowed to choose the type of jobs they did. d. employees received attention and felt valued. e. managers satisfied all their demands regarding work conditions. 34. Which of the following levels of needs from Maslow’s Theory of Motivation represents the basic needs of an individual? a. Self-actualization needs b. Physiological needs c. Esteem needs d. Social needs e. Safety needs 35. Which of the following levels of needs from Maslow’s Theory of Motivation is aimed at helping an individual better him- or herself by realizing his or her complete potential? a. Self-actualization needs b. Esteem needs c. Social needs d. Safety needs e. Physiological needs  Â