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11. Which of the following best describes the chemical name of a drug? A. Legal, noncommercial drug name. B. Complicated formula that describes the drug’s structure at the molecular level. C. Copyrighted name owned by the manufacturer. D. Name indicating category of method of treatment for a given condition. 12. Which of the following statements correctly describes brand or trade names for drugs? A. A single brand or trade name may be used by several different manufacturers. B. Brand or trade names are written with lowercase letters. C. Though they are rarely used for healthcare documentation purposes, brand or trade names describe the formula used to create the drug. D. Brand and trade names are carefully chosen to ensure their appeal in the marketplace. 13. Your colleague in the healthcare documentation department tells you that she never leaves blanks because they are unprofessional. What do you tell her? A. “That is true; only newbies leave blanks.” B. “The integrity of a report is best protected when we do not leave blanks.” C. “A well-researched blank is honorable, and it is dangerous to guess or leave out a word without indicating its omission.” D. “Our department requires accurate-appearing reports, and leaving blanks makes the reports look inaccurate.” 14. Your coworker at a medical transcription service organization (MTSO) tells you that he never purchases books because the Internet is free. As a professional healthcare documentation specialist, you know that: A. Little of the Internet receives peer review for accuracy, while most books are proofread and edited. B. Inefficient searching practices cost money because they take too much time. C. In an environment like an MTSO, where pay is based on production, time is money. D. All of these are correct. 15. Which of the following would be the best example of good use of authority, affiliation, purpose, accuracy, and verifiability as evaluation tools for medical information found on the Internet? A. Information about a new breast cancer treatment found at the National Library of Medicine’s PubMed site.  B. A term found in the search box after it was typed into Google. C. Spellings used on discussion boards where patients ask each other questions about their diseases and treatments. D. A website that has no authors with medical credentials and features articles about superfoods and advertisements for colloidal silver. 16. Which of the following is an advantage of using Google’s advanced features in searching? A. Image searching to quickly show the location of a dictated anatomical structure. B. Paid ads at the top of the Google search page to show generic drug names. C. Searching of discussion board threads to identify correct spelling of eponyms. D. All of these are advantages of Google’s advanced search features. 17. You are transcribing for a new ENT doctor and cannot understand some of the words in a phrase appearing in his physical examination. Which of the following might be the most efficient way to search for the missing terms? A. Use Google Scholar to eliminate irrelevant hits pertaining to genealogy and obituaries. B. Enter a sentence into Google that includes most of the key terms in the sentence you are trying to understand. C. Use asterisks in Google to indicate wild card characters for missing terms. D. All of these are efficient searching tools for this situation. 18. Which of the following statements is the most correct? A. While in school, students should spend more time transcribing than researching and proofreading because they must increase their typing speeds. B. Transcribed reports are not legal records, so their accuracy is important only while the patient is in the hospital, not in court cases. C. When a spelling checker suggests changing a word’s spelling, accept the spelling checker’s suggestion without looking the word up again so that you save time. D. Especially when transcribing a high-stakes report, such as for a test, students should proofread a report at least four times, specifically the first time for meaning, the second for punctuation and grammar, the third time reading the material out loud, and the final time while relistening to the dictation. 19. A good method to help students learn from their transcription mistakes is to analyze the errors in their MT notebooks for: A. Mistakes based on homophones and soundalikes such as two and too or perineal and peroneal. B. Mistakes due to omitted words like “The patient was to rehab.” C. Errors of subject-verb agreement, such as “There was no rib fractures noted.” D. All of these are the types of errors that should be included in an analysis. 20. As a professional healthcare documentation specialist, you are talking to a physician colleague and discover that she does not realize that HDSs are responsible for editing doctors’ dictation. You explain to her that: A. Doctors speak so rapidly that HDSs must transcribe creatively to get reports completed on time. B. Even when physicians dictate correct punctuation, HDSs should change it to fit the department’s preferences. C. People do not dictate the way that they would write; in speaking, they make inadvertent subject-verb agreement errors and other minor grammatical mistakes. D. HDSs should never edit dictation; they should instead transcribe verbatim, exactly what the doctor says.

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