SOLVED

86) An example of an unfreezing strategy is when management offers incentives, such as paid moving costs or pay increases to employees in order to encourage them to accept the change. a. True b. False 87) Resistance to change is most difficult to manage when it is overt and immediate. a. True b. False 88) Implicit and deferred resistance is the most difficult to manage because resistance actions that are postponed and very subtle will “cloud” the link between the change and the reaction to it. a. True b. False 89) If an individual believes his or her income will be affected negatively by a particular change, resistance will increase. This is an example of a low tolerance for change. a. True b. False 90) Cynicism is an excellent source of change, as it brings out the critical evaluation of the status quo and is the starting point of successful change. a. True b. False 91) Co-optation is a resistance strategy that is meant to have key executives and employees buy into the change by giving them a key role in the change decision. a. True b. False 92) Structural inertia is a source of organizational resistance to change. a. True b. False 93) Any redistribution of decision-making authority can threaten long-established power relationships within the organization. a. True b. False 94) Employees tend to increase resistance to change efforts and decisions in which they have participated. a. True b. False 95) By trying to bring about change, senior executives may engage in political actions in order to present the change in a positive light. a. True b. False 96) Managers who have spent their entire careers with a single organization and achieved senior positions are often major impediments to change. a. True b. False 97) If employees are asked to participate in change efforts, they need to have some expertise to make a meaningful contribution. a. True b. False