SOLVED

11.Virtual teams are best described as a: a.group support system or electronic meeting system. b.combination of technology, tools, and infrastructures that allows scientists to work with one another on projects related to the future of technology. c.task-focused group that meets without all members necessarily being physically present or even working at the same time. d.community composed of people who work for e-businesses. 12.Virtual teams need to consider several factors for their ultimate success. First, the level of technical support they will need, second their locations relative to one another, and third the: a.best use of available computer equipment. b.emotional cohesion of team. c.public speaking ability of each team member. d.percentage of time they spend in face-to-face meetings. 13.Two types of information knowledge exist in teams. The first, ________ knowledge, is hard to articulate and acquired through experience. The second, ________ knowledge, is knowledge that is transmittable in formal or symbolic language. a.codified; tacit b.rich; codified c.tacit; codified d.tacit; rich 14.Tools, documents, language and processes—these are examples of boundary objects. Which of the following is the best definition of the purpose of boundary objects? a.To mark out the limitations of liability for teams b.To establish team project ownership and territories c.The documents, objects, and shared vocabulary that allow people from different teams, organizations, and cultures to build a shared understanding across teams. d.A culture’s signature pattern of workplace beliefs, mental models, and practices that embody the culture’s ideas about what is good, true, and efficient within the domain of work. 15.Unless people have had special training, they are likely to commit blunders when communicating virtually. All of the following are best practices of virtual communication etiquette EXCEPT: a.active listening. b.establish one person as the speaker for the group and have all other group members funnel their questions and comments through that team member. c.immediately establish the purpose of the team. d.summarize often and confirm understanding. 16.All of the following are reasons why the spontaneous social interaction called “schmoozing” is advantageous for virtual teams EXCEPT: a.expedites the operation of virtual teams. b.increases like and rapport. c.increases task focus. d.low cost and efficiency. 17.One of the challenges of virtual teams is building reliability capital. Which of the following tactics is a best practice when building reliability capital in virtual teams? a.To build cohesion and to encourage friendly team exchanges, consider using sarcasm, joking and teasing in your distance interactions. b.Follow up with team members as time and schedule allows. c.Always be brutally honest about your opinions to avoid possible groupthink. d.Be available to support and respond to team members. When you are not available, follow up as soon as possible. 18.Cultural intelligence is best described as: a.the capability to adapt effectively to new cultural contexts. b.reliability capital. c.egalitarianism. d.collectivism. 19.People from different cultures can differ in many ways. The cultural value of egalitarianism refers to __________; the cultural value of hierarchy refers to __________. a.the pursuit of personal welfare and self-interest; the maximization of the welfare of the group b.the belief that status differences are permeable; the belief that social order is not easily permeated c.the use of explicit, direct information exchange; the use of indirect, tacit messages d.cognitive cultural intelligence; emotional and motivational cultural intelligence 20.In regard to cultural values, in __________ cultures, members of high- and low-status groups communicate frequently, and do not go to great lengths to perpetuate differences. In __________ cultures and organizations, status differences are not easily permeated. a.individualized; collective b.direct; indirect c.egalitarian; hierarchical d.schmoozing; exclusive