SOLVED

21) Which of the following is a core activity? A) human resource activities B) technology development C) operations and manufacturing D) administrative activities E) infrastructure activities 22) Inbound logistics involves business activities associated with ________. A) distributing end products within the order-to-cash business process B) creating marketing literature C) communicating with potential and existing customers D) receiving and stocking raw materials, parts, and products E) order processing 23) Assembly processes are ________ activities. A) outbound logistics B) marketing and sales C) customer sales D) administrative E) operations and manufacturing 24) Outbound logistics activities focus on the ________. A) processing of orders B) distribution of end products within the order-to-cash business process C) pricing of goods and services D) transformation of raw materials into end products E) receiving and stocking of raw materials, parts, and products 25) Administrative activities focus on the ________. A) design and development of applications that support the primary business activities B) hardware and software that must be implemented to support the applications that the primary activities use C) business activities associated with employee management D) processes and decision making to orchestrate the day-to-day operations of an organization E) purchasing of goods and services that are required as inputs for the primary activities 26) The hardware and software that must be implemented to support the applications that the primary activities use are a part of the ________ activities. A) human resources B) technology development C) procurement D) inbound logistics E) infrastructure 27) Which of the following is a support activity? A) outbound logistics activities B) operations and manufacturing activities C) technology development activities D) customer service activities E) marketing and sales activities 28) Human resource activities ________. A) is classified as a support activity since the primary activities cannot be accomplished without the employees to perform them B) includes the design and development of applications that support the primary business activities C) includes the purchasing of goods and services that are required as inputs to the primary activities D) integrate the internal applications with suppliers, business partners, and customers E) streamline the organization’s internal value chain 29) Designing and developing applications that support the primary business activities are a part of the ________ activities. A) operations and manufacturing B) outbound logistics C) technology development D) procurement E) inbound logistics 30) A(n) ________ information flow consists of information that is received from another organization. A) stand-alone B) legacy C) packaged D) upstream E) downstream