SOLVED

11) The process improvement plan defines the acceptable level of quality in a project in accordance with the requirements of the customers and describes how the project will ensure an acceptable level of quality in its deliverables and processes. 12) The quality improvement plan includes any improvement methods that were learned from past projects. 13) The staffing management plan defines the project team, the roles and responsibilities of the team, tools for team development, and the approaches for managing team performance and group dynamics. 14) The human resources plan is a document that explains the various human resource requirements of a project. 15) The communications management plan defines the communications requirements for a project throughout its lifespan. 16) The risk management plan defines how risks associated with the project will be identified, analyzed, and managed. 17) The scope baseline is the end result of a method that decomposes a project into small manageable activities. 18) Accomplishing schedules and status reporting is one of several WBS benefits. 19) Level 2 of the WBS is used for project authority. 20) The WBS is created by decomposing a project into smaller pieces of manageable work.