31) When instructors were told that one-third of their trainees had poor skills and little potential, and that two-thirds of their trainees had superior skills and potential, the instructors got better results from the group of “superior†trainees. This was because the instructors expected better performance from the “superior†trainees, spent more time with these trainees, and gave this group of trainees more opportunity to practice what they were learning. This is an example of a. the halo effect. b. a self-fulfilling prophecy. c. prejudice. d. self-serving bias. e. contrast effect. 32) Lilly has observed that when she communicates to her employees that she has great faith in them when they take on a new project, they rarely let her down. What is this an example of? a. contrast effects b. a self-fulfilling prophesy c. the halo effect d. stereotyping e. projection 33) The norms of our friends, family, and social groups are ________ determinants of our personalities. a. psychophysical b. hereditary c. situational d. cultural e. environmental 34) An individual’s personality includes extraversion, thinking, sensing, and judging. This individual is likely known as a. an organizer who is realistic, logical, analytical, decisive, and outward focused. b. a visionary who has a great drive for their own ideas, is very stubborn, and is inward focused. c. an innovative, resourceful person who neglects routine assignments and is always perceiving new information and ideas. d. an organizer but very inward focused. e. a visionary but very inward focused. 35) The Protestant work ethic is a(n) ________ determinant of our personality. a. psychophysical b. hereditary c. situational d. cultural e. environmental 36) SCENARIO 2-2 You are a supervisor for a small retail store and have decided to apply the Big Five Personality Model to try and understand your subordinates and their work habits. You have determined that Brian is an extravert and Jim is not conscientious. Referring to SCENARIO 2-2, Brian will likely a. perform well as a salesman because of his ability to be outgoing. b. be shy and reserved. c. be unassertive and not do well as a salesman. d. be quite comfortable with solitude and individual work. e. be able to work well under pressure, as long as he is working as an individual and not as part of a team. 37) SCENARIO 2-2 You are a supervisor for a small retail store and have decided to apply the Big Five Personality Model to try and understand your subordinates and their work habits. You have determined that Brian is an extrovert, and Jim is not conscientious. Referring to SCENARIO 2-2, Jim, who rates low on conscientiousness, would likely a. be easily distracted. b. find comfort in the familiar. c. be nervous, depressed, and insecure. d. be comfortable with solitude. e. be achievement oriented. 38) Emotional stability is a personality dimension that a. can be both positive and negative. b. includes imaginativeness. c. includes artistic sensitivity. d. includes a measure of intellectualism. e. can be both disagreeable and empathetic. 39) Leroy has always been the type of person who is open to new experiences in both his personal and professional life. It wouldn’t be surprising, therefore, to find out that he a. is more conventional. b. is easily distracted. c. would welcome the status quo. d. is creative, curious, and artistic. e. prefers being assertive. 40) Conscientiousness seems to be the only Big Five Personality factor that predicts a. organizational citizenship behaviour (OCB). b. creative thinking. c. self-motivation. d. performance across all situations. e. certain behavioural outcomes.