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TRUE/FALSE: Write true or false before each statement. 1.Listening is our primary source of learning. 2.According to most estimates, people tend to listen carefully and understand most of what they hear. The most important attitude you can have to assist you in being an effective listener is “I only need you to think I’m listening to you!” According to your text, evaluating responses judge or advise. 5.“Why do you think that might be happening to you?” is an open-ended question.  MULTIPLE CHOICE: Circle the letter of the choice that best completes the statement. 6.Listening differs from hearing in that hearing involves only one of the following: a.Mentally tuning in to what is being said b.Assigning meaning to sound c.Verifying accuracy of understanding d.The physical recognition of sounds e.Responding appropriately 7.A friend comes to visit, distraught over his breakup with a longtime companion. You would most need to be what kind of listener in this situation? a.Critical listener b.Therapeutic listener c.Appreciative listener d.Discriminatory listener e.Comprehensive listener 8.Poor listening is caused by which of the following? a. Not having been taught good listening b. Using the thought–speech speed advantage c. Maintaining emotional control d. Wanting to understand others e.Blocking outside distractions 9.Which of the following is an example of a behavior that will prevent you from being an attentive listener? a. Looking through a newspaper while someone is talking to you b. Leaning toward the speaker c. A comfortable interpersonal distance d. Appropriate frequency of eye contact e. Any behavior associated with the attitude “I want to understand you.” 10.Factual messages are characterized by which of the following? a. Include your interpretations of why something has happened b. Should start with a phrase like “I think…” or “In my opinion…” c. Can be about the past, present, or future d. Can include assumptions about what is being reported e.They only describe what can be seen, heard, felt, touched, or tasted

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