SOLVED

Section 2Â Â Organizing to Produce Goods and Services 1) Which of the following are the primary functions of all organizations? A) production/operations, marketing, and human resources B) marketing, human resources, and finance/accounting C) sales, quality control, and production/operations D) marketing, production/operations, and finance/accounting E) research and development, finance/accounting, and purchasing 2) Which of the following pioneers was NOT making a professional impact during the Scientific Management Era? A) Frank Gilbreth B) W. Edwards Deming C) Henry L. Gantt D) Lillian Gilbreth E) Frederick W. Taylor 3) Which of the following would NOT be an operations function in a commercial bank? A) auditing B) teller scheduling C) maintenance D) collection E) check clearing 4) The marketing function’s main concern is with: A) producing goods or providing services. B) procuring materials, supplies, and equipment. C) building and maintaining a positive image. D) generating the demand for the organization’s products or services. E) securing monetary resources. 5) Which of the following tasks within an airline company are related to operations? A) crew scheduling B) international monetary exchange C) sales D) advertising E) accounts payable 6) Marketing, production/operations, and ________ are the three functions that all organizations must perform to create goods and services. Section 3Â Â The Supply Chain 1) Competition in the 21st century is no longer between companies; it is between supply chains. 2) An accounting firm that provides tax services for a company would be considered to be part of that company’s supply chain. 3) What is a global network of organizations and activities that supply a firm with goods and services? A) supply tree B) provider network C) supply chain D) vendor network E) vendor tree 4) Which of the following fosters specialization and worldwide supply chains? A) more expensive transportation B) instant communication C) economies of scope D) managers with a broad knowledge of many things E) high trade tariffs 5) A(n) ________ is a global network of organizations and activities that supply a firm with goods and services. 6) Competition in the 21st century is no longer between companies; it is between ________. 7) Identify up to four phenomena that foster specialization and worldwide supply chains.