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Section 3Â Â Product Development 1) Quality function deployment refers to both (1) determining what will satisfy the customer and (2) translating those customer desires into a target design. 2) Which of the following is true regarding value engineering? A) Value engineering occurs only after the product is selected and designed. B) Value engineering creates fragile design. C) Value engineering is oriented toward improvement of design. D) Value engineering occurs during production when it is clear the product is a success. E) Value engineering can save substantial amounts of product cost, but quality suffers. A) product lifecycle management (PLM). B) product-by-value analysis. C) manufacturability and value engineering. D) organizing for product development. E) design for destruction (DFD). A) determines what will satisfy the customer. B) translates customer desires into the target design. C) is used early in the design process. D) is used to determine where to deploy quality efforts. E) all of the above A) product lifecycle management. B) the house of quality. C) the moment of truth. D) the assembly drawing. E) modular design. A) speedier product development. B) lower quality. C) less customer demand. D) higher costs. E) all of the above. A) teams. B) product managers (champions). C) distinct departments with assigned tasks. D) a single organization without subdivision or individual teams. E) none of the above. 8) Manufacturability and value engineering has which of the following benefits? I.Reduced complexity of the product II.Reduction of environmental impact III.Additional standardization of components IV.Robust design V.Improved job design and safety A) I, III, V B) II, IV C) I, III, IV D) IV E) I, II, III, IV, V 9) ________ is a process for determining customer requirements and translating them into attributes that each functional area can understand and act upon. 10) The ________ is a part of the quality function deployment process that utilizes a planning matrix to relate customer “wants” to “how” the firm is going to meet those “wants.”

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